Fusion CX’s ₹702 Crore IPO to Open on October 14; Price Band Fixed at ₹275–₹289
Bilkul Bazaar | Ahmedabad
Fusion CX Limited, a customer experience and AI data infrastructure services provider, will launch its ₹702 crore initial public offering (IPO) on October 14, 2026. The company has fixed the price band at ₹275–₹289 per equity share. The issue will close on October 16, while the anchor investor bidding will take place on October 13.
Headquartered in Kolkata, Fusion CX’s IPO comprises a fresh issue of equity shares worth up to ₹500 crore and an offer for sale (OFS) of up to ₹202 crore by promoter selling shareholders P N S Business Private Limited and Rasish Consultants Private Limited.
IPO Proceeds to Fund Debt Repayment and Technology Investments
The company plans to utilise ₹275 crore from the fresh issue proceeds to repay or prepay certain outstanding borrowings of the company and its subsidiaries. Another ₹61 crore will be invested in its step-down subsidiaries, Omind Technologies Inc. and Omind Technologies Private Limited, to upgrade IT tools, including Arya and MindVoice.
The remaining proceeds will be used to pursue inorganic growth through acquisitions yet to be identified and for general corporate purposes.
AI-Driven Customer Experience Services
Founded in 2004 by co-founders Pankaj Dhanuka and Kishore Saraogi, Fusion CX provides customer experience and business process solutions supported by proprietary artificial intelligence tools. Its services focus on multilingual and omnichannel customer engagement, operational efficiency and digital transformation.
The company serves clients across telecom and utilities, healthcare and life sciences, high-tech and travel, banking, financial services and insurance (BFSI), and retail. It provides support in 28 languages, including English, Hindi, French, Spanish, German, Arabic and Mandarin.
Revenue Reaches ₹1,818 Crore in FY26
Fusion CX reported revenue from operations of ₹1,818 crore and profit after tax (PAT) of ₹169 crore in FY26.
As of June 30, 2026, the company had 13,735 employees, operations in 13 countries and 40 delivery centres. Its client portfolio comprised 208 customers, including 22 Fortune 1000 companies.
With the IPO, Fusion CX aims to strengthen its financial position, upgrade technology capabilities and support future growth initiatives.
IPO Snapshot: Fusion CX Limited
| Particulars | Details |
| IPO Size | ₹702 crore |
| Price Band | ₹275–₹289 per share |
| Issue Opens | October 14, 2026 |
| Issue Closes | October 16, 2026 |
| Anchor Book Opens | October 13, 2026 |
| Fresh Issue | ₹500 crore |
| Offer for Sale (OFS) | ₹202 crore |
| Revenue (FY26) | ₹1,818 crore |
| Profit After Tax (FY26) | ₹169 crore |
| Founded | 2004 |
| Headquarters | Kolkata |
| Employees | 13,735 |
| Countries of Operation | 13 |
| Delivery Centres | 40 |
| Client Portfolio | 208 customers |
Utilisation of Fresh Issue Proceeds:
- ₹275 crore for repayment/prepayment of borrowings.
- ₹61 crore for technology upgrades at subsidiaries.
- Remaining proceeds for acquisitions and general corporate purposes.
Disclaimer: This article is for information purpose only and is not investment advice. Please read the IPO documents carefully before investing.
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