Bilkul Bazaar
Chennai, 18 Jan 2026
In a powerful endorsement of its technology-led strategy, City Union Bank (CUB) has emerged as one of India’s most digitally advanced banks, winning six major honours at the IBA Technology Awards 2024–25. The awards were presented at the 21st Annual Technology Conference, Expo & Citations organised by the Indian Banks’ Association (IBA) in Mumbai on January 9, 2026.
The awards were conferred by T. Rabi Sankar, Deputy Governor of the Reserve Bank of India, to N. Kamakodi, Managing Director & CEO of City Union Bank.
Clean sweep across critical technology domains
City Union Bank was declared Winner in five key categories:
- Best Technology Bank
- Best AI & ML Adoption
- Best Digital Financial Inclusion
- Best Digital Sales
- Best IT Risk Management
In addition, the bank secured Runner-up position in Best Fintech & DPI Adoption, underlining its deep integration with India’s rapidly expanding Digital Public Infrastructure (DPI) ecosystem.
Gold standard recognition in Indian banking
The IBA Technology Awards are regarded as the most prestigious technology honours in Indian banking, recognising excellence across public sector, private sector, cooperative, small finance, payments, regional rural and foreign banks. The awards celebrate institutions whose technology strategies deliver measurable outcomes in competitiveness, risk governance, revenue generation and customer experience.
Consistency that sets CUB apart
This marks the third consecutive year that City Union Bank has won six or more awards at the IBA Technology Awards—highlighting sustained, institutionalised innovation rather than one-off success. The achievement reflects CUB’s long-term commitment to building a secure, scalable and inclusive digital banking ecosystem, aligned closely with regulatory expectations.
Eminent jury validates technology depth
The awards were finalised by a distinguished jury comprising nationally respected leaders, including:
- Deepak B. Phatak, Professor Emeritus, IIT Bombay
- Dilip Asbe, MD & CEO, NPCI
- Gagan Rai, Former MD & CEO, NSDL
- Padmaja Chunduru, Former MD & CEO, Indian Bank
Their endorsement affirms CUB’s robust technology architecture, advanced risk management practices and strong execution capability.
Technology with a human touch
CUB’s multiple honours underline its ability to blend AI-driven intelligence, digital inclusion, strong IT risk controls and customer-centric digital sales platforms, while continuing to serve semi-urban and rural India with the same intensity as urban markets.
With this latest achievement, City Union Bank has firmly positioned itself as a national benchmark for technology-driven, inclusive and resilient banking, redefining digital excellence in the Indian financial sector.